29 Dec '16, 8am

The lack of thought and attention to detail for the ease of use of the MRT for disabled persons is disappointing,...

The new Mass Rapid Transit (MRT) service may have received an early positive response from users, but there is still much room for improvement, especially for disabled persons, who have expressed their dissatisfaction with the lack of accessibility. Among the grouses were that the staff at the stations were not trained to respond to the Help Button, and a lack of attention to detail, which could endanger anyone on a wheelchair or with a disability. Anthony Thanasayan says, much needs to be improved in the MRT for disabled persons. Disabled activist Anthony Thanasayan told The Rocket recently that there is a lack of thought in public transportation planning, based on his own difficult experience while trying to take the MRT to the Taman Tun Dr Ismail station. He pointed out that the restrooms were not user-friendly for the disabled, and that not all handicapped groups would...

Full article: https://www.therocket.com.my/en/mrt-still-not-up-to-scrat...

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