12 Dec '15, 4pm

How this family friend resort in Phuket won my heart with their service

How this family friend resort in Phuket won my heart with their service

I stumbled upon the JW Marriott Phuket when I googled for best “kid friendly” resorts in South-East Asia. I went through the whole list of things that were great about the place and what activities they had for kids there. The one thing that stood out in all the reviews though was it’s service. Review after review talked about top notch service from the receptionist down to the housekeeping staff who greet you every time they see you walk past. I thought that was interesting because service is something everyone generally has high expectations about. We expect to be treated well as customers of the hotel. The only way people go above and beyond to praise service is if they give you a WOW experience. That’s gotta be hard to do. In any case I decided to try it out anyway. I booked it a week before and this week was the trip. The hotel is some 15 minutes away from the airport...

Full article: http://www.timothytiah.com/2015/12/13/how-this-family-fri...

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